What our clients say about us:
  • "I just wanted to pass on my thanks for the training given to me by the ETC team. I enrolled on my ...
  •   "Thank you for your lovely compliments, great advice and constructive feedback. I've not only...
  • "Thanks so much for the suggestions. It really made a difference. I've made changes based on your f...
  •   "I recently completed the 'Writing great features' course online. I found the course very in...
  •   "Thanks so much for your feedback, it really is so so valuable." ...
  •   "I thought it was an incredibly useful and insightful course. My knowledge and awareness have...
  •   "The trainer was excellent ....very useful and enjoyable." ...
  •   "Interactive and interesting." ...
  •   "I've just completed your online ContentETC module on review and test writing. It's definitel...
  •   "Thanks for going above and beyond with this. Really enjoyed getting the feedback and I recog...
  •   "Thank you very much for your feedback. You’re spoiling me! I have very much enjoyed doing...
  •   "Thanks for the fabulous course! Attached is my feature for your first round of approvals an...
  •   "Thank you! Your feedback has made me beam with delight! Thanks so much for such an informa...
  •   "Thanks for taking the time to go through my feature. It’s much appreciated. I found your...
  •   "First let me say that I really enjoyed the e-learning course on Review and test writing. It...
  •   "Many thanks for that Piers, I really enjoyed it and found it very useful." ...
  •   "Thanks for your help and direction, much appreciated." ...
  •   "You folks are brilliant at what you do over at ContentEtc! Thanks for the feedback and glad...
  •   "Thank you very much, it was very helpful to someone like me who did a writing course and nee...
  •   "Thanks for your feedback – I found both this and the online section to be very useful. I ...
  •   "Thanks for marking it. I found the course incredibly useful." ...
  •   "Thanks very much for your help and advice – you’ve provided an invaluable insight into t...
  •   "Thanks for getting back to me and for all your comments and advice throughout the course, re...
  •   "Thanks Margaret - I'm much more pleased with this now!  I really enjoyed the online course,...
  •   "Very easy. Intuitive, obvious, logical." ...
  •   "Everything was clear and easy to understand. And it had eye-catching graphics and all that."...
  •   "Overall, I thought it was very informative and surprisingly enjoyable." ...
  •   "The system was easy to use and dip in and out of. It's very useful to have summary checklist...
  •   "Both the news writing and the writing for the web courses were excellent." ...
  •   "I found the one-on-one approach very beneficial. Being able to complete the course at my own...
  •   "The sense of positive reinforcement was very welcome." ...
  •   "The exercises were cool." ...
  •   "I really enjoyed both courses and found the format a forum in which it was extremely easy to...
  •   "The course is logically laid out and the feedback is excellent." ...
  •   "Overall, the presentation and level of information I absorbed from the course was highly sat...
  •   "I found the course to be most instructive." ...
  •   "Excellent, very authoritative, yet friendly.  Understood the needs of journalists…" ...
  •   "Up to the usual high standard" ...
  •   "All of the feedback is incredibly positive." ...
  •   "We are always pleased with the reports we receive from people attending courses - everyone s...
  •   "An invaluable course.  Extremely useful particularly in terms of practical tasks, interview...
  •   "Inspiring, understanding and very knowledgeable. So far, excellent."   ...
     

contentetc frequently asked questions - help logo

Do I need to buy feedback with my e-learning course?

How does the feedback work?

Who are the trainers?

Why are some of the prices different for each course?

How do I pay?

What is the Enrolment Key?

Are there any discounts on your e-learning courses?

How do I choose the right course?

As an experienced writer, what can I really learn?

I can't find the e-learning course to suit me

Pop-ups

Flash

Downloading Files

Why can't I sometimes see all the text in my e-learning course?

How do I find out more about the PPA Certificate programmes?

What's your Privacy Policy?

What are your Terms and Conditions?

 

Do I need to buy feedback with my e-learning course?

No, although most people prefer to include feedback to enjoy the benefits of personal one-to-one tutoring.  You can of course just buy the e-learning course on its own to get all the essential theory and techniques with the inclusive Top Tips, checklists and quizzes to really check your understanding, and buy your feedback at a later stage.

How does the feedback work?

When you choose trainer feedback, we will ask you to email a piece of work to the trainer once you have completed your e-learning course.  They will then review your piece, and provide constructive suggestions to help you improve your work, and ask you to revise the piece and submit it again for a second set of diagnostic comments and feedback.  Having this expert feedback built into the course really maximises the benefits of your e-learning and means your course is totally tailored for you - it's just like having your own personal tutor.

Who are the trainers?

You can learn about our lead trainers here, and ETC works with over 20 specialists to build and deliver our full range of training programmes and e-learning courses.  Our team works with some of the world's most exciting media organisations, and through e-learning this expert training is now available to a much wider audience at much lower cost.

Why are some of the prices different for each course?

That's simply because some courses are longer than others and typically include more quizzes and feedback.

How do I pay?

You can choose to be invoiced for your e-learning course, or pay through PayPal. You will be given the choice when you go to Checkout.

What is the Enrolment Key?

Every time you purchase a course from us we will send you a unique Enrolment Key.  Enter this just once to access your course.  After that, if you want to return to the course at any time, just log in as normal and click the "Your Courses" button.  (You will always be sent a brand new Enrolment Key for each course you have purchased.)

Are there any discounts on your e-learning courses?

Our e-learning courses already offer incredible value for money, especially when you include one-to-one trainer feedback, so we can only offer discounts if your organisation purchases a number of e-learning courses at the same time.  You can buy one e-learning course for multiple users, at a reduced rate, or choose a number of different e-learning courses for a group of multiple users.  Remember that you can also tailor an e-learning course to exactly meet your needs.  If you want to learn more about these packages, please just let us know.

How do I choose the right course?

Please look through our e-learning library for details of the course to suit you.

As an experienced writer, what can I really learn?

Even we're impressed at how much experienced writers can gain from our e-learning courses.  They regularly tell us how useful it is to bring their skills and knowledge right up-to-date, have their existing skills refreshed, and, most importantly, identify the habits they've acquired that may be having a negative impact on their work.  For these writers our e-learning courses are a training session, performance review and coaching session combined in one convenient package.

I can't find the e-learning course to suit me

Are you sure?  Please check our full library, and remember we're adding new courses all the time.  If you really want something specifically designed for you, then our tailored e-learning courses will deliver the results you want.

Pop-ups

Before commencing your course, please ensure that pop-ups are enabled for your browser as follows:

Internet Explorer 6, 7 and 8

Tools > Pop-up Blocker > Pop-up Blocker Settings > add contentetc.com to your list of allowed sites.

Mozilla Firefox

Tools > Options > Content > add contentetc.com to your list of exceptions.

Safari

Edit > untick "block pop-up windows".

Opera

Tools > Preferences > General > ensure "block-all pop-ups" is not selected.

Google Chrome

Tools (spanner) > Options > Under the Hood > ensure "notify me whe a pop-up is blocked" is ticked.

Netscape

Tools > Options > Content > add contentetc.com to your list of exceptions.

Flash

Before commencing your course, please visit Adobe.com to download the latest version of Flash Player.

Downloading Files

Before commencing your course, please ensure that file downloading is enabled for your browser:

Internet Explorer 6, 7 and 8

Tools > Security > Custom Level > Downloads > ensure "automatic prompting for file downloads" is enabled.

Why can't I sometimes see all the text in my e-learning course?

You need to make sure you maximise your browser window when you start your e-learning course. For PC users, this means clicking on the maximise button in the top right hand corner of your screen.  For Mac users, this means dragging the bottom right hand corner to maximise the screen to its largest possible size.

How do I find out more about the PPA Certificate programmes?

Please visit our pages, or This e-mail address is being protected from spambots, you need JavaScript enabled to view it with your question.

What's your Privacy Policy?

Please see our Privacy Policy.

What are your Terms and Conditions?

Please see our Terms and Conditions.

 

 

About us

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ETC is the UK's leading training provider for professionals working in media, marketing services, PR and corporate communications.  We provide training for maximising your media, communications, print and digital content. 

We give you a totally flexible approach to your learning and development, both in content and delivery.

Call us on 00 44 (0)1428 722105 to see how we can help you and your staff.  Read more...

Training Consultants

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Learn direct from the best in the industry.  Our consultants, trainers and writing specialists are all experts in their field, and work with Europe's leading media owners, publishers and content providers to improve skills, efficiency and creativity.  Read more...

Contact us

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Please let us know if you want to learn more about our e-learning or tailored in-company training.

You can email us or call on 00 44 (0)1428 722105 to discuss your needs in more detail.

Affiliates & partners

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ETC is pleased to work with and recommend a growing number of carefully selected partners.  Meet our partners here...

Creating content

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We have a large pool of expert talent available to create high quality content for your print or digital projects.

Our award-winning writers can help you create web content, online communication or persuasive marketing copy.  Read more...

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