Centralised content generation – or creating a hub for many publications to generate content – is on top of the agenda for many content generators. It’s been in operation for many years in some publishers for other functions and it’s time to take hard look at why it works and does not work. Functional or Read More
Month: June 2014
RBS: poor policy poorly communicated to axe bank managers
Royal Bank of Scotland has decided to axe its bank managers in its branches. A poor decision when more people want to see the person in charge and not be told “the computer says no”. Poor communications And to compound the error it communicates it badly: or not at all directly. The Times carries the Read More
Tip of the week: use those hyphens correctly
London’s Docklands Light Railway has the following phrase on a sign: “just in time information”. It’s wrong. It is not “just information”, or “in information”, or “time information”. It should be “just-in-time information”. Needs hyphens It needs hyphens to glue the words together so that we know it is a complete modifier to the word Read More