What’s the first thing you do when you open your inbox in the morning? That’s right, DELETE. It’s an automatic response, to only leave you with the messages that are relevant, useful or meaningful. We can show you how your emails can avoid this fate. How to stand out amid the clutter of your audience’s Read More
Every day, you send out 4,000 messages, without once opening your mouth or tapping your keyboard. ‘Micro-messages’ are how humans actually communicate face-to-face, most of the time. Small actions or gestures, eye movements or glances, shifts in posture or body language; they all give a lot away – and much more than we think. We rely on them Read More
1st Rule of Communication – Context Hugely influences your message. Place, time, format, expectations, history, relevance, sentiment…the list goes on. Think about Context, first and last. 2nd Rule of Communication – Clarity There is just too much ‘noise’ and clutter. Your message needs to be absolutely clear, helped by your distinctive tone of voice. The clearer Read More
Should we listen to a banker…? Not usually, but for once, a leading financier has echoed a truth that we all apply here at ContentETC. Goldman Sachs CEO David Solomon recently visited his alma mater to share advice and tips to some eager and bright young minds, and said the one skillset that’s becoming harder Read More
Typing directly into your website CMS often leaves no proof of what was said and when, especially if it was edited at a later date. That leaves you open to being sued! Check out our Libel and other defamations elearning course for more.
The Supreme Court has made two important rulings covering twitter, Facebook and libel. They affect how large a group of viewers needs to be and what words mean on twitter. One is good for the claimant: the other is good for the defence. A woman published a tweet to her ex-husband’s new partner that he Read More