Every day, you send out 4,000 messages, without once opening your mouth or tapping your keyboard. ‘Micro-messages’ are how humans actually communicate face-to-face, most of the time. Small actions or gestures, eye movements or glances, shifts in posture or body language; they all give a lot away – and much more than we think. We rely on them
1st Rule of Communication – Context Hugely influences your message. Place, time, format, expectations, history, relevance, sentiment…the list goes on. Think about Context, first and last. 2nd Rule of Communication – Clarity There is just too much ‘noise’ and clutter. Your message needs to be absolutely clear, helped by your distinctive tone of voice. The clearer
Should we listen to a banker…? Not usually, but for once, a leading financier has echoed a truth that we all apply here at ContentETC. Goldman Sachs CEO David Solomon recently visited his alma mater to share advice and tips to some eager and bright young minds, and said the one skillset that’s becoming harder
Businesses looking to engage with influencers often overlook the best influencers of all… those already connected and interacting with their brand. Contact us if you want to know how to engage and mobilise your best audience asset.
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There is a tool in the tool kit of corporate communications which is not used enough: the mind map. Also known as the spider diagram. They are not for everybody, but they help those who see more value and information in pictures than in lists.
They enforce a discipline about the subject. One thing has to be linked to another. They are also a good guide for a subject for people who are more visually orientated than those who rely on lists. This may be about 30% of your audience.
Some get it, some don’t
I introduced the idea of mind maps last week to a group working on making speeches. Some of them found it a useful tool: others were not impressed and relied on their lists. That’s OK. Let everybody use what they are comfortable with. But make sure your corporate presentation uses all the tools available to get the message across to everybody in the room. Don’t rely only on what you are comfortable with.
Customer magazines, aka contract magazines, are a strengthening arm of corporate communications. They give brands all the appeal of a magazine and remain in front of the customer long after they have left the shop or consumed the service. They are part of the sector calling itself content marketers. Strategic or tactical They can be
Is there a tide of change in recruitment…? Organisations are now starting to recognise that everything they publish, distribute, or post has to reinforce the brand message. Now, it is no longer enough to have a slick website if the careers section looks like a back-street fast-food stall, or worse. I still see many glossy
I read only last week that a venerable Scandinavian research institute had deduced (after a mega bout of data crunching and munching that I can only imagine) that: “90% of ALL the data ever produced by humanity has been created in the last two years.” Wow, I thought. That’s what I call exponential… We all