1st Rule of Communication – Context
Hugely influences your message. Place, time, format, expectations, history, relevance, sentiment…the list goes on. Think about Context, first and last.
2nd Rule of Communication – Clarity
There is just too much ‘noise’ and clutter. Your message needs to be absolutely clear, helped by your distinctive tone of voice. The clearer you are, the more you will be listened to.
3rd Rule of Communication – Consistency
Once you know what you need to say, and how you should say it, be consistent.
Avoid ambiguity, confusion, and uncertainty. Your audience will love you for it.
Look at our Writing Skills courses for more hints and tips.