Every day, you send out 4,000 messages, without once opening your mouth or tapping your keyboard.
‘Micro-messages’ are how humans actually communicate face-to-face, most of the time. Small actions or gestures, eye movements or glances, shifts in posture or body language; they all give a lot away – and much more than we think. We rely on them to reveal the ‘true’ story behind your intended message.
So, managing them is vital for interpersonal success, as is understanding that when we read words, we are also busy reading ‘between the lines’. Vital in today’s content-led world. Let our experts show you how to master your message and optimise your outcomes.